Frequently Asked Questions

What does OE Quality mean?


Our OE-quality clips are high-grade aftermarket parts made to match the fit, function and specifications of the original vehicle parts. They are not vehicle-branded OEM parts, but professional-quality replacements, sourced from the same factories that produce original parts.  These are not cheap, low-quality clips commonly sold in assorted bulk packs.  With aftermarket parts, we are able to bring you high-quality fully functional parts at lower prices.

Why use a SmartKit?

Our SmartKit selections are built from years of data selling 1000's of clips to local buyers.  We only fill it with fast movers unlike other assortments that fills boxes with low quality wide selection clips that don't sell and will accumulate unused on your shelf.  Here our SmartKit is a huge money and space saver.

Our SmartKit selections are clearly marked and make management of stock and re-ordering painless, quick and easy.  You never have to wonder what to order or when. Everything you need is neatly organized and on hand. 

Do you have retail store or pick-up locations?

We do not currently have a retail location for sales or pick-ups. Clips Warehouse operates as an online store and delivers orders nationwide across South Africa. Orders can be placed directly through our website.

Do you offer express shipping?

We generally book orders with an overnight courier and aim to dispatch them on the same or following business day after payment. However, overnight delivery is not guaranteed. Please allow approximately 3–5 business days for in-stock products, depending on your location and the courier.

Do you offer Wholesale Pricing?


Yes. Trade buyers receive a standard discount across all products. You can apply for a trade account here. For unusually large orders or special requirements, please contact us for assistance.

How does PayFlex Buy Now, Pay Later work?

Select Payflex at checkout and apply for approval. If approved, you can receive your order now while paying for it in 2, 3 or 4 interest-free instalments:

Pay in 2: Pay 50% upfront and the balance on your next Payflex payday.
Pay in 3: Pay the first instalment upfront and the balance over your next two Payflex paydays.
Pay in 4: Pay the first instalment upfront and the remaining three instalments every two weeks over six weeks.

Your available options will be shown at checkout. Payflex manages the payment plan, and its approval criteria and terms apply. Interest is not charged, but fees may apply if payments are missed.

How can I contact customer service?

You can contact us by calling 082 652 1649, emailing orders@clipswarehouse.co.za, or completing the contact form on our website.